Question 1

Where is DMA101 based?

Accepted Answer

DMA101 is based at 13 Finis Road, Verwoerdpark, Kimberley, 8301, Northern Cape, South Africa.

Question 2

Does DMA101 only work with Kimberley businesses?

Accepted Answer

No. DMA101 serves clients across South Africa and worldwide. Most work can be handled remotely through online meetings, digital planning, and structured project communication.

Question 3

What does DMA101 do?

Accepted Answer

DMA101 helps businesses build complete digital growth systems, including websites, branding, graphic design, social media, CRM setup, workflow automation, email and SMS marketing, AI chat, AI voice support, Google Ads, Meta Ads, content creation, and business consulting.

Question 4

Is DMA101 suitable for small businesses?

Accepted Answer

Yes. DMA101 is built for serious small and medium businesses that want to look more professional, capture more leads, and build a stronger digital foundation.

Question 5

How do we get started?

Accepted Answer

The best way to start is by completing our 60-Second Fit Check. This helps us understand your business, goals, and readiness before we schedule a comprehensive strategy call.

Question 6

How much does a website cost?

Accepted Answer

Every project is unique. We offer custom quotes based on your specific needs, functionality requirements, and design complexity. You can use our Pricing Guidance calculator for a rough estimate.

Question 7

Do you offer monthly payment plans?

Accepted Answer

Yes. For ongoing growth partnerships, we offer monthly retainers. For once-off projects like website builds, we typically structure payments in milestones (e.g., 50% deposit, 50% on completion).

Question 8

Are there any hidden costs?

Accepted Answer

No. All costs, including third-party software subscriptions, hosting, and domain renewals, are clearly outlined in your custom proposal before we start any work.

Question 9

Is it cheaper if I only need a basic website?

Accepted Answer

Yes. We offer Starter Website packages for businesses that need a sharper digital foundation without complex integrations. You can check our Pricing Guidance for more details.

Question 10

Can DMA101 help a new business launch?

Accepted Answer

Yes. DMA101 can help new businesses launch with brand identity, website design, business profiles, social media setup, content, CRM, automation, and a clear digital launch strategy.

Question 11

Can DMA101 improve an existing website?

Accepted Answer

Yes. DMA101 can audit, redesign, rewrite, and improve existing websites so they look more credible, communicate clearly, and support lead generation.

Question 12

How long does it take to build a website?

Accepted Answer

Typically, a standard business website takes 3-7 days from discovery to launch, while more complex e-commerce or custom web applications can take 2-3 weeks.

Question 13

Do I need to provide the content for my website?

Accepted Answer

While you can provide your own content, we highly recommend using our Content Creation and Copywriting services to ensure your messaging is conversion-focused and SEO-optimized.

Question 14

Do you offer hosting and maintenance?

Accepted Answer

Yes, we provide secure, high-performance hosting and ongoing maintenance packages to keep your website updated, secure, and running smoothly as part of our monthly retainers.

Question 15

Does DMA101 offer AI chatbots and AI voice support?

Accepted Answer

Yes. DMA101 helps businesses use AI chat and AI voice support for faster responses, lead qualification, missed-call handling, appointment support, and customer communication.

Question 16

What is CRM automation?

Accepted Answer

CRM automation uses software to automate repetitive tasks like sending follow-up emails, updating lead statuses, and scheduling appointments, saving you time and ensuring no lead falls through the cracks.

Question 17

Does DMA101 run Google Ads and Meta Ads?

Accepted Answer

Yes. DMA101 supports Google Ads and Meta Ads. Advertising works best when the offer, website, landing page, tracking, and follow-up system are properly prepared first.

Question 18

Does DMA101 offer monthly support?

Accepted Answer

Yes. DMA101 can support once-off projects and ongoing monthly growth partnerships depending on the business goals, scope, and readiness.

Frequently Asked Questions

General & Agency

Pricing & Investment

Websites & Branding

Marketing, AI & Automation

Still have questions? Chat with us.