Back to Home

    Terms and Conditions

    Last updated: 6/15/2026

    1. Introduction

    Welcome to DMA101 ("we," "our," or "us"). These Terms and Conditions govern your use of our website (dma101.com) and the digital marketing, web design, and automation services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

    2. Services

    DMA101 provides digital marketing services, including but not limited to custom website design, social media management, brand identity creation, and CRM/automation systems. The specific scope, deliverables, timelines, and fees for any project will be outlined in a separate formal proposal or service agreement.

    3. Client Obligations

    To ensure the successful delivery of our services, you agree to:

    • Provide accurate, complete, and timely information and materials required for the project.
    • Ensure you have the legal right and necessary permissions to use any content, images, or assets you provide to us.
    • Respond to feedback requests and approvals within the agreed-upon timeframes.

    4. Fees and Payment

    Payment terms are determined per project and outlined in your specific service agreement. Generally:

    • Once-off projects require an upfront deposit before work commences.
    • Monthly retainers are billed in advance on a recurring monthly basis.
    • All fees are non-refundable unless otherwise stated in writing.
    • We reserve the right to suspend services if payments are not made in accordance with the agreed schedule.

    5. Intellectual Property

    Upon full and final payment, you will own the final deliverables (e.g., the completed website, custom graphics, or finalized copy) created for your business. DMA101 retains the right to use the completed work in our portfolio and marketing materials unless a non-disclosure agreement (NDA) is in place. We retain ownership of any underlying frameworks, proprietary code, or pre-existing intellectual property used to create the deliverables.

    6. Confidentiality

    Both parties agree to keep confidential any proprietary information, business strategies, and data shared during the course of the engagement. We will not disclose your confidential information to third parties without your prior written consent, except as required by law.

    7. Limitation of Liability

    To the maximum extent permitted by applicable law, DMA101 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

    8. Termination

    Either party may terminate a service agreement with written notice as specified in the individual contract. Upon termination, the client is responsible for payment for all work completed up to the termination date.

    9. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

    10. Contact Information

    If you have any questions about these Terms, please contact us at:
    Email: info@dma101.com
    Phone: 083 291 9978