Privacy Policy
Last updated: 6/15/2026
1. Introduction
DMA101 ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (dma101.com) or use our services.
This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and aligns with international standards, including the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
We may collect and process the following types of personal information:
- Identity Data: First name, last name, title, and company name.
- Contact Data: Email address, telephone number, and physical address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services, including web design, marketing, and automation.
- To communicate with you, respond to inquiries, and provide customer support.
- To send administrative information, such as updates to our terms, conditions, and policies.
- To deliver targeted marketing and promotional offers (you may opt-out at any time).
- To improve our website, services, marketing, and user experience through analytics.
- To comply with legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, CRM platforms).
- Legal Requirements: Law enforcement agencies, regulators, or courts when required by law or to protect our legal rights.
5. International Data Transfers
As a digital agency utilizing global cloud-based platforms, your data may be transferred to and processed in countries outside of South Africa. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses or compliance with recognized data protection frameworks (like GDPR).
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
7. Your Data Protection Rights
Under POPIA and GDPR, you have the following rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion/Erasure: Request the deletion of your personal data under certain conditions.
- Objection: Object to the processing of your personal data, particularly for direct marketing.
- Data Portability: Request the transfer of your data to another organization (where technically feasible).
To exercise any of these rights, please contact us using the details below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Information Officer at:
Email: info@dma101.com
Phone: 083 291 9978